Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any data we collect is used only to improve your experience and share Norwegian culture with you. We never sell or share your details with third parties without consent.
Our story
Privacy Policy
Introduction
Welcome to the Norwegian Cultural Center (NCC). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we, NCC (with entities in Norway and Singapore), collect, use, disclose, and safeguard your personal information when you visit our website https://ncc.us23.cdn-alpha.com/ (“Site”) or interact with our services, including Film Production, Cultural Tours, Language Learning, and Art Exhibitions.
By using our Site and services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect several different types of information for various purposes to provide and improve our services to you.
- Personal Data: While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes:
- Contact Information: Name, email address, phone number (if you provide it).
- Inquiry and Project Details: Information you provide when inquiring about our services, such as project descriptions for film production, desired dates for cultural tours, language proficiency levels, or event interests.
- Communication Data: Records of your correspondence with us.
- Newsletter Data: Your email address when you subscribe to our newsletter.
- Usage Data: We may also collect information on how the Site is accessed and used. This Usage Data may include information such as your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Please see our dedicated Cookies Policy for more detail.
Legal Basis for Processing (For EEA Users)
If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the context in which we collect it. We typically rely on the following legal bases:
- Performance of a Contract: Your data is necessary to fulfill a service you have requested, such as responding to a specific inquiry about film production.
- Legitimate Interests: Processing your data is necessary for our legitimate business interests, such as improving our services, marketing, and the prevention of fraud, provided that your fundamental rights do not override those interests.
- Consent: You have given us clear consent to process your data for a specific purpose, such as sending you our newsletter.
How We Use Your Information
NCC uses the collected data for various purposes:
- To provide and maintain our services, including managing your requests.
- To notify you about changes to our services or terms.
- To allow you to participate in interactive features of our Site when you choose to do so.
- To provide customer care and support.
- To provide analysis or valuable information so that we can improve the Site and our services.
- To monitor the usage of the Site and detect, prevent, and address technical issues.
- To send you newsletters, marketing or promotional materials, and other information that may be of interest to you, only if you have explicitly consented to this. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Data Sharing and Disclosure
We may share your information in the following situations:
- With Service Providers: We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services (e.g., email marketing platforms, cloud hosting, analytics) or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
- For Legal Obligations: We may disclose your Personal Data where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
International Data Transfers
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. As we have operations in Norway and Singapore, your data may be processed in either location. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures, such as standard contractual clauses, to protect your personal data.
Data Security
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. As we have operations in Norway and Singapore, your data may be processed in either location. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures, such as standard contractual clauses, to protect your personal data.
Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, or to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Your Data Protection Rights
You have certain data protection rights. These may include the right to:
- Access and Receive a Copy of your personal data.
- Rectify any inaccurate or incomplete data we hold about you.
- Request the Erasure of your personal data.
- Restrict or Object to our processing of your personal data.
- Data Portability, where applicable.
- Withdraw Consent at any time where we relied on your consent to process your personal information.
To exercise any of these rights, please contact us using the details below.
Children's Privacy
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us:
Email: hei@norwegianculturalcenter.com
Address:
Company NCC No As Org. Nr. 930 070 165, Norway
Norwegian Cultural Center Pte. Ltd Uen 202021569h, Singapore